Frequently Asked Questions

What is Afterpay?
Our Afterpay payment option allows you to take home your latest CAMILLA treasure today and pay for it in four equal, interest free, fortnightly instalments. Afterpay is available for all purchases over $150 and up to a maximum of $1500 in a single transaction. Afterpay is available to people 18 years or older who have an Australian billing address, phone number, email, and an Australia credit or debit card to make a purchase.

How do Afterpay payments work?
Afterpay payments will be charged charged every two weeks beginning from the time your order is confirmed. The funds for the first payment will need to be available on the card linked to your Afterpay account at the time of checkout. If you are a new Afterpay customer - the first payment will be deducted at checkout. If you are an existing Afterpay customer, the first payment won't be deducted for 14 days.

What is Afterpay Card?
An Afterpay Card allows you to use Afterpay in our Boutiques. Download the Afterpay app, set up an Afterpay Card, and follow the prompts to add it to your Apple Wallet or Google Wallet. Check your available to spend amount, and then you will then be able to split your in-store purchases into four interest-free payments.

How to use Afterpay card in-store?
If you would like to use Afterpay in one of our Boutiques, please download the Afterpay app, and activate an Afterpay Card.

Is there a fee for these payments?
The payments are interest free however, if you fail to make a payment on time you will be charged a late payment fee of $10. If you do miss a payment, we will immediately pause your account and you won’t be able to buy anything else with us until your payments are up to date. Late fees are also capped at 25% of your purchase price and never more than $68. All purchases are subject to Afterpay's approval.

What if I want to return my item?
If you wish to return your item(s), simply place your return by following our normal process and you will be refunded to your Afterpay account. Standard Returns Policy applies.

Want to know more?

For frequently asked questions about Afterpay please see here

To see Afterpay’s complete terms, visit http://www.afterpay.com.au/terms

*Available for Australian customers only.